Question 1

Are your VAs trained on PEXA, LEAP Conveyancing and Smokeball?

Accepted Answer

Yes. Our conveyancing VAs are pre-trained on PEXA (settlement layer), LEAP Conveyancing (Australia's dominant conveyancing platform), Smokeball, Actionstep and InfoTrack. They handle workspace management, settlement coordination, and document workflows.

Question 2

Can they prepare Section 32 (VIC) and Section 27 (NSW/QLD) disclosure packs?

Accepted Answer

Yes, to your template. They order all required certificates (title, rates, water, planning, owners corp), assemble the disclosure pack, and flag any anomalies for your review. You sign off before the pack goes to the purchaser/agent.

Question 3

Will they manage PEXA workspaces?

Accepted Answer

Yes. They create workspaces, invite parties, upload documents, chase lodgement consents, monitor settlement-day workspaces, and close workspaces post-settlement. Funds authorisation always stays with your licensed conveyancer or solicitor.

Question 4

How much does a conveyancing VA cost?

Accepted Answer

Discussed on the discovery call. Pricing varies depending on transaction volume and whether you need pure admin (file prep, settlement chase) or senior VAs who own end-to-end workspace coordination.

Question 5

Can they handle 100-point ID verification (VOI)?

Accepted Answer

Yes, via IDfy or GlobalX integration. They run the VOI process, chase outstanding documents, and prepare the Client Authorisation form. You review and sign off as the certifier.

Question 6

How fast can a conveyancing VA start?

Accepted Answer

14 days from first call. By day 7 they're shadowing in your LEAP / Smokeball / Actionstep; by day 14 they're preparing Section 32/27 packs.

Question 7

Will they chase banks, vendors and inspectors for settlement?

Accepted Answer

Yes, primary use case. They run your settlement coordination cadence (typically daily in the week of settlement), chase status updates, and escalate only the items that need your decision.

Question 8

Do they understand state-specific conveyancing rules (VIC vs NSW vs QLD)?

Accepted Answer

Yes, at an admin level. They know the disclosure requirements, settlement processes, e-conveyancing rules, and state revenue office processes for each jurisdiction. They escalate legal interpretation questions to you.

Question 9

What about trust account work?

Accepted Answer

Junior level only, they prepare reconciliations, draft payment authorisations, and prep audit packs. Authorisation of trust payments always stays with your licensed conveyancer or solicitor.

Question 10

Will my licensed conveyancer still be needed?

Accepted Answer

Yes, for everything requiring a signature, advice, complex matters, and licensed activities. Your VA absorbs the admin layer so your conveyancer focuses on the legally-required work and client relationships.

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Filipino Conveyancing VAs for Australian Firms

Where AU conveyancers lose their weekends

Section 32 / Section 27 prep is repetitive but unforgiving

PEXA workspaces don't manage themselves

Settlement chasing eats Mondays

ID verification compliance is non-negotiable

What our conveyancing VAs do

File Opening & Pre-Contract

PEXA & Settlement

ID Verification & Compliance

Client & Stakeholder Comms

Contracts & Documents

Post-Settlement

Tools your conveyancing VA already knows

Practice mgmt

Settlement

Searches

ID / Signing

Comms

State revenue

How we get your VA live in 14 days

Brief us

We shortlist

You hire

What Australian conveyancers say

Conveyancing FAQs

Other industries we serve

Get Section 32/27 prep and PEXA off your desk