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    Industry: Strata Management

    Filipino Strata Admin VAs for Australian Firms

    Trained on StrataMax, MYBOS and Rockend STRATA Master. They handle levy notices, trust accounting admin, meeting minutes, maintenance triage and owner comms, while you focus on the schemes.

    4.9/5from 200+ Australian founders
    StrataMax / MYBOS / STRATA Master trained SCA-aligned processes Live in 14 days
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    Where strata managers lose their evenings

    Levy and arrears backlog

    Quarterly levy notices, reminder cycles, recovery referrals. The trust ledger never quite reconciles when you need it to.

    AGMs and committee meetings stacking up

    Notices, agendas, minutes, motions, voting forms. The legislated timeframes don't wait for you to find a Tuesday night.

    Maintenance triage chaos

    Owners reporting leaks at midnight, trades not turning up, quotes lost in inboxes. The defects register is theoretical at best.

    Owner and tenant correspondence flood

    By-law breach complaints, pet applications, renovation requests, insurance claims. Every one needs a written, traceable response.

    What our strata VAs actually handle

    Trust Accounting & AR

    • Levy notice generation and distribution in StrataMax / STRATA Master
    • Receipting from Macquarie DEFT, BPAY and direct deposits
    • Arrears chasing: reminder letters, payment plans, debt recovery handover
    • Supplier invoice coding, approvals workflow and payment runs
    • Monthly trust reconciliation prep for your AU trust accountant

    Meeting & Documentation Admin

    • AGM and committee meeting notices to legislated timeframes (NSW SSMA 2015, VIC OCA 2006, QLD BCCM)
    • Agendas, motions and ballot prep
    • Minutes write-up from recording or your bullet notes
    • Resolution register and post-meeting action tracker
    • Document lodgement to NSW Strata Hub, VIC OCV and QLD BCCM portals

    Maintenance & Operations

    • Work order creation in MYBOS / StrataMax / Building Link
    • Quote sourcing across approved trades panel
    • Insurance claim lodgement and assessor coordination
    • Defect register upkeep and warranty period tracking
    • Compliance schedule: fire, lift, pool, electrical testing reminders

    Owner & Tenant Comms

    • By-law breach notices drafted to your template
    • Pet, renovation and short-stay application processing
    • Section 184 / Owners Corporation certificate prep
    • Welcome packs for new owners and managing agents
    • Common area booking calendars and key/fob registers

    Reporting

    • Monthly committee reports from StrataMax / STRATA Master
    • Budget vs actual analysis and sinking-fund forecast prep
    • Insurance renewal pre-fill and broker liaison
    • 10-year capital works plan tracker upkeep
    • Portfolio dashboards for the principal strata manager

    Tools your strata VA already knows

    Strata Software

    • StrataMax
    • MYBOS
    • Rockend STRATA Master
    • Building Link
    • Urbanise

    Trust & Payments

    • Macquarie DEFT
    • BPAY
    • Xero (operating)
    • MYOB

    Govt Portals

    • NSW Strata Hub
    • VIC OCV (Owners Corporations Victoria)
    • QLD BCCM forms
    • SA / WA strata registries

    Comms

    • Microsoft Teams
    • Slack
    • Twilio SMS
    • Mailchimp

    Documents

    • DocuSign
    • Adobe Sign
    • SharePoint
    • Google Workspace

    Reporting

    • Excel
    • Google Sheets
    • PowerBI

    How we get your VA live in 14 days

    1

    Brief us

    Tell us your tools, hours and strata workload.

    2

    We shortlist

    Industry-matched VAs, vetted and tested, in 5 days.

    3

    You hire

    Pick your VA. Shortlist in 7 to 14 days. No lock-in contract.

    Strata management FAQs

    Yes. We brief on SCA professional standards and your firm's SCA-aligned procedures before they touch a scheme. Your VA works to your standard operating procedures; principal sign-off stays with the licensed strata manager.

    Yes. Our strata VAs are trained on the meeting notice timeframes, motion requirements and document lodgement rules under the NSW Strata Schemes Management Act 2015, the VIC Owners Corporations Act 2006 and the QLD Body Corporate and Community Management Act 1997. Most issues are state-specific and we match the VA to your dominant state.

    They handle the admin layer: receipting, invoice coding, levy generation, reconciliation prep and arrears cycles in StrataMax, STRATA Master, MYBOS or your trust system. The licensed trust account holder signs off on any movement of funds. We never give a VA outright trust authority.

    Yes. From an audio recording or your bullet notes, they draft minutes to your template within your committee's expected turnaround, log the resolutions, and update the action register. You review and circulate.

    Yes, using your firm's logins. They prepare the pack, complete the lodgement and file the confirmation. They will not lodge anything that hasn't been approved by your principal.

    Your VA drafts breach notices to your template, logs the matter, sends statutory comms and tracks committee decisions. They never determine the breach themselves, that stays with the licensed strata manager.

    Yes. Work order creation, quote sourcing from your approved panel, dispatch, follow-up and defect register upkeep in MYBOS, Building Link or your equivalent. After-hours triage stays with your duty manager.

    Yes for the admin: claim lodgement with your broker, evidence packs, assessor coordination, owner comms and excess collection. Cover decisions stay with the insurer and broker.

    Our VAs work from home in the Philippines on their own equipment, with a backup internet connection. They access your systems through your own logins and permissions, and access controls and 2FA are configured on your side. We sign your firm's confidentiality and data-handling agreements.

    Pricing is shared on a short discovery call once we understand your portfolio size and trust workload. Engagements are full-time, all-inclusive incl. GST (salary, health insurance, insurance cover and management). No agency cut on top.

    Other industries we serve

    Real Estate VAsFinance & Bookkeeping VAsTrades & Construction VAs
    See all industries →

    Get your strata team out of the inbox

    Brief us in 15 mins. Shortlist in 7 to 14 days. No lock-in contract.

    Book a 15-min call →