Are you a VA?  VA jobs →
    Industry: Allied Health

    Filipino Allied Health VAs for Australian Clinics

    Trained on Halaxy, Cliniko and Splose. FCA report support for OTs, NDIS billing, HICAPS/Tyro claims, recalls, fully managed from Australia.

    4.9/5from 200+ Australian founders
    Halaxy / Cliniko / Splose trained NDIS billing capable Live in 14 days
    Get matched in 60 seconds

    Optional, we'll SMS you the booking link

    Or book a 15-min call instead →

    Where allied health practices lose hours every week

    OTs are drowning in FCA reports

    Functional Capacity Assessments: 20-40 pages, 10-15 hours each. The single biggest non-billable time-sink in the OT profession. Most OTs do them at 9pm or on weekends.

    NDIS billing is brutal across 3 management modes

    Agency-managed vs plan-managed vs self-managed: different rails, different invoice formats, different lodgement processes. One missed claim equals unpaid revenue.

    No-shows kill the schedule

    Allied health no-show rates often hit 20-25% without proactive reminders. That's $4-6k of weekly revenue evaporating. Reminders need to actually go out.

    Multi-rail billing eats your front desk

    Medicare (Better Access), HICAPS/Tyro (private), DVA, WorkCover (state-by-state), TAC, NDIS. Each has its own portal, claim format and turnaround. Your front desk needs 5 brain modes.

    What our allied health VAs do

    OT-Specific Support

    • FCA report data assembly and first-draft writing (from your assessment notes)
    • Goal-banking and standard phrasing libraries
    • Equipment quote coordination
    • AT (Assistive Technology) assessment admin
    • Specialist letter chasing
    • Plan implementation reports

    Bookings & Recall

    • Patient bookings: phone, email, online (HealthEngine, HotDoc, MyHealth1st)
    • Reminder SMS and email at 48/24/2hr lead times
    • Recall management: care plans, follow-ups, periodic reviews
    • No-show follow-up and rebooking

    Multi-rail Billing

    • Medicare Online claim submission (Better Access program)
    • HICAPS / Tyro / Medipass transaction processing
    • DVA + WorkCover (state-specific) + TAC claims
    • NDIS Provider Portal claim lodgement (agency-managed) / invoice generation (plan-managed)
    • Rejection investigation and resubmission
    • Co-pay collection and invoicing

    Patient Comms

    • Inbox triage by topic
    • New patient intake forms and history
    • Consent forms and privacy paperwork
    • Specialist referral coordination
    • Result follow-up

    Practice Operations

    • Practitioner schedule optimisation
    • Room allocation
    • Compliance reminders (AHPRA registration renewal, professional dev hours, CPR/first aid)
    • Annual reports for governance

    Tools your allied health VA already knows

    Practice mgmt

    • Halaxy
    • Cliniko
    • Splose
    • Power Diary
    • Nookal
    • Coreplus
    • Genie

    Online booking

    • HealthEngine
    • HotDoc
    • MyHealth1st

    Billing

    • Medicare Online
    • HICAPS
    • Tyro
    • Medipass

    NDIS

    • PRODA
    • NDIS Provider Portal
    • NDIS Quality and Safeguards Commission portal

    Comms

    • SMS Broadcast
    • Burst SMS
    • MailChimp
    • Active Campaign

    Compliance

    • AHPRA Practitioner Search
    • My Health Records portal

    How we get your VA live in 14 days

    1

    Brief us

    Tell us your tools, hours and allied health workload.

    2

    We shortlist

    Industry-matched VAs, vetted and tested, in 5 days.

    3

    You hire

    Pick your VA. Shortlist in 7 to 14 days. No lock-in contract.

    Allied health FAQs

    Yes. Our allied health VAs are pre-trained on Halaxy (free core, NDIS-native), Cliniko (AU-built, dominant in physio), and Splose (NDIS-specialist). They handle bookings, billing, claims, recalls and FCA report support across these platforms. We also cover Power Diary, Nookal, Coreplus and Genie.

    Yes, to your template and standard. They take your assessment notes, observations and supporting data, then build the first-draft FCA report (Functional Capacity Assessment), typically 20-40 pages. You review, refine and finalise. Most OTs reclaim 10-15 hours per report.

    Yes. They submit agency-managed claims via PRODA (the NDIS Provider Portal), generate plan-managed invoices to plan management companies, and invoice self-managed participants directly. They chase rejections, fix coding issues and reconcile against payment.

    Yes. They submit Medicare Online claims under the Better Access initiative for psychology, occupational therapy, social work and dietetics. Plus HICAPS/Tyro real-time processing for private health insurance. Plus DVA, WorkCover (state-specific), and TAC where relevant.

    We discuss pricing on the discovery call. Pricing varies depending on whether you need a pure admin VA (bookings + claims) or a senior VA who supports FCA reports and NDIS plan implementation.

    Usually. Proactive 48hr/24hr/2hr reminder cadence via SMS and email reliably drops no-show rates. Most practices see no-shows drop from 20-25% to under 10% within 90 days.

    All allied health VAs sign Privacy Act and My Health Records Act-aligned NDAs. They access your practice software via your own logins with 2FA. Patient records never leave the practice system. Access revoked instantly on departure.

    Standard. They navigate insurer portals (state-specific WorkCover schemes), file claims, chase approvals, manage gap payments, and track DVA paperwork. Common use case for clinics with high comp volume.

    14 days from first call. By day 7 they're shadowing in your practice software; by day 14 they're processing bookings and submitting claims.

    They'll still finalise and sign reports, clinical judgment stays with the clinician. But the VA does the structural assembly, formatting, evidence collation and first-draft narrative. Most OTs cut FCA writing time by 70-80% with VA support.

    Other industries we serve

    Healthcare & Allied VAsVAsEducation VAs
    See all industries →

    Get FCA reports, billing and recalls off your plate

    Brief us in 15 mins. Shortlist in 7 to 14 days. No lock-in contract.

    Book a 15-min call →